Sam Regan and his team from Intelligent Design renovated two bathrooms for my husband and I in our tall, skinny, full-of-stairs townhouse condo. Sam was very pleasant and professional, very easy to communicate with and easy to work with. He was responsive to ideas and questions. Sam gave us a proper quote with clear terms. Sam kept to his quoted timeline, even when he ran into a problem (not his fault) and had to take a couple of days to address it. The quality of Sam's work is very high, the finishing touches very well done. We would not hesitate to ask Sam to do another project for us.